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portopong inflatable beer pong table faqs

About Us

"Why didn't I think of that!" - That's what people are saying about PORTOPONG!

PORTOPONG LLC was created March 2007 by Jerry Piscitelli and Sal Laudano, two friends since childhood who love beer and beer pong, plus love being creative with how they drink while on vacation.

Jerry and Sal, were planning to go on a annual family and extended family vacation and an idea struck them that would change the way we all would play our favorite drinking game forever!

While thinking of fun things to do in the pool, the idea of aquatic beerpong struck them (yes there was alcohol involved). Being full of ideas, like all friends share when hanging out but usualy never follow through on them, they decided to take a step forward and bring PORTOPONG to life!
Working extremely fast to bring the original inflatable beerpong table to the market - the two developed the first prototype by early spring of 07 and had a working production model for the middle of the summer. Once the first PORTOPONG was sold it was no longer a unicorn, but a reality!

Working day and night while holding full time jobs, the team pressed forward to help grow the brand that is PORTOPONG! Later in our story, the duo had met a third, his name is Ron and quickly he became a strong piece of the team and the California branch was created. A new friend was born and within a few months of hard selling, and 2 long beer festival trips the duo became a trio.

Now - the 3 continue to push forward every day to bring you the newest in the inflatable beer pong table world with expanding colors and ideas that will help bring our portofriends the party that never ends!

As we like to say - Cheers!

PORTOPONG LLC.
P.O. Box 581
Naugatuck, CT 06770
General email to: beerpong@portopong.com
Call Toll Free: 1-877-823-6595
Fax: 1-877-823-6595

Quick Links

Curious about the history of beer pong?

Cick here to read the origins of beer pong or at the time beruit and decide what name you shall give this game of timeless memories.

Contact Us

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The info collected in this form is for questions/service only, we will not share or use this info with any 3rd parties or for marketing purposes unless requested by.

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Business Hours of Operation:

M-F 9am - 5pm EST

Business / Advertising Opportunities

CUSTOMER SERVICE FAQ's

General Orders
All orders are processed and shipped within 3-5 business days, this means that if you order Monday it may not ship until Wednesday. Shipping time may vary on where you live, so please plan for a 2-5 day shipping time - although we do try to process and ship daily. Rush Shipping is available for when you need your order faster than the normal time outlined. *Please remember that UPS dose not deliver on Saturday.

Rush Shipping
We offer many options of rush shipping so you can get your Portopong faster.. Next day shipping processes and ships in 24hrs, so if you order Monday it will ship Tuesday and you will receive it on Wednesday. Second and third day shipping is available as well. Saturday delivery is available too. For more details on RUSH SHIPPING visit our rush ship page. (Click Here)

Order Confirmation
All orders are processed using Paypal - YOU DO NOT need to have paypal for an order to go through, it acts as our merchant. You can still use the checkout system with out logging into paypal. Once an order is received by us you will receive a confirmation of your purchase from Paypal via email. Once the order is processed you will then recveive a shipping notification email containing your tracking number - please look for these confirmations in your inbox or spam folder.

Calling Our Toll Free Number
Please try to use the form above or forward us your receipt via email with a detailed explanation of your request - if you need to contact us via our customer service line - please note that it could take up to 24hrs for us to respond as we will need to look up your account - please speak clearly and have all information regarding your account available. During peak seasons due to increased volume of calls it may increase the response time. We apologize for this and thank your for your understanding. If you need response faster, please use our email.

Why Buy From Us:

Shop securely

We use Paypal as our card processing company since Paypal is the leader in online shopping. With Paypal it is fast, easy, and safe for you to purchase your inflatable beer pong table online. Log in with a Paypal account during checkout or use VISA, MASTER CARD, AMERICAN EXPRESS, or DISCOVER when prompted on the screen.

We also are MCAFFE HACKER SAFE!

This security statement discloses the security practices for the websites of PORTOPONG LLC.

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and offline. We utilize PAYPAL to process transactions over the web becuase they are the safest and secure method possible, utilizing an SSL connection. And supplying YOU the customer with valuable protection features from buying on our site.

Payment Methods

portopong.com accepts Visa, MasterCard, American Express, Discover, and Paypal. We also accept Visa and MasterCard debit cards. Credit and debit cards are subject to address verification by your financial institution.

If you get an error message after submitting your credit card information, please double check to make sure that you entered the following information correctly:

* Your name as it appears on the card
* Billing address on file with your card issuer
* Card number
* Card Verification Number
* Card expiration date
* If you are still experiencing problems, please call your card issuing bank for details

Warrenty/Exchanges/Returns

PLEASE READ PRIOR TO PURCHASE: We offer a 10 Day Exchange Guarantee* on PORTOPONGs. Please email us at beerpong@portopong.com with (Return Merchandise Authorization Needed) in the subject line within 10 days of purchase date. This is an inflatble product, anything outside the 10 day warrenty does not have to be honored by PORTOPONG LLC. We have no clue if you did a cannon ball on this item, we do understand things can happen and will work with all our customers towards the best resolution.

No Cash Refunds - exchanges only.

PORTOPONG LLC. will exchange your product once we recieve your returned product a new one will ship out 2 days later. Customer to assume shipping charges on returned item. All replacements are shipped with best possible solution.The customer will assume all shipping costs to us, and PORTOPONG will assume the cost of shipping back to the customer.

*10-Day Warranty
PORTOPONG comes with a 10-Day warranty from time of purchase. Defects due to manufacturing or failure are covered under this 10-day warranty. The warranty does not include superficial damage or any use of the product that does not fall into the designed use of the product as intended by the manufacturer.

Warranty is void if things beyond our control happen as well. Here are some good examples:

If a lightning bolt strikes your portopong - we wont replace it as a defect
If you ran through the front of the house with your portopong sideways and the door jam ripps it open
(has already happened to one person)
If your friend decides to cannon ball with their keys in his/her pocket
You dropped your pocket knife on it
You tried doing naughty things with betty-jo on it and now it doesnt inflate
Or - how about - you left your portopong in the garage and it froze solid during the winter and you didnt thaw it out!
ALL OF THE ABOVE AEE NOT COVERED BY WARRANTY or anything close to it.

UPDATED LAST: 7/12/10