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Returns & Exchange Returns & Exchange

We offer a 10 day Exchange Guarantee on every product we offer. Please email us at beerpong@portopong.com with (Return Merchandise Authorization Needed) in the subject line within 10 days of purchase date.

No Cash Refunds - exchanges only.

PORTOPONG LLC. will exchange your product once we recieve your returned product a new one will ship out 2 days later. Customer to assume shipping charges on returned item. All replacements are shipped with best possible solution.The customer will assume all shipping costs to us, and PORTOPONG will assume the cost of shipping back to the customer.

Shipping Info

Allow 4-5 business days to process your purchase order and allow an additional 3-4 days to receive your order (8-10 days total).

NEED IT FASTER - WANT RUSH DELIVERY - EMAIL US AFTER YOUR ORDER.
Please contact us at beerpong@portopong.com - please include shipping address and order details.


If you have any problems or questions please email us at beerpong@portopong.com - we will respond within 24 hours.

PLEASE MAKE SURE YOUR SHIPPING ADDRESS IS CORRECT - not responsible for incorrect info from customers!

We ship to all U.S. Staes and Territories, Mexico, Canada. If you are outside the these regions please contact beerpong@portopong.com

Warranty Policy Conditions of Use

10-Day Warranty
All products (unless stated otherwise), carry an implied, 10-Day warranty from time of purchase. Defects due to manufacturing or failure are covered under this 10-day warranty. Warranty does not include superficial damage or any use of the product that does not fall into the designed use of the product as intended by the manufacturer.

Warranty is void if things beyond our control happen as well. Here are some good examples:
  • If a lightning bolt strikes your portopong - we wont replace it as a defect
  • If you ran through the front of the house with your portopong sideways and the door jam ripps it open
    (has already happened to one person)
  • If your friend decides to cannon ball with their keys in his/her pocket
  • You dropped your pocket knife on it
  • You tried doing naughty things with betty-jo on it and now it doesnt inflate
  • Or - how about - you left your portopong in the garage and it froze solid during the winter and you didnt thaw it out!

ALL NOT COVERED or anything close to it.

Please e-mail any questions to beerpong@portopong.com


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