Returns & Exchange Returns & Exchange
We offer a 10 day Exchange Guarantee on every product we offer.
Please email us at beerpong@portopong.com
with (Return Merchandise Authorization Needed) in the subject line within
10 days of purchase date.
No Cash Refunds - exchanges only.
PORTOPONG LLC. will exchange your product once we recieve your
returned product a new one will ship out 2 days later. Customer to assume
shipping charges on returned item. All replacements are shipped with best
possible solution.The customer will assume all shipping costs to us, and PORTOPONG
will assume the cost of shipping back to the customer.
Shipping Info
Allow 4-5 business days to process your purchase order and allow
an additional 3-4 days to receive your order (8-10 days total).
NEED IT FASTER - WANT RUSH DELIVERY - EMAIL US AFTER
YOUR ORDER.
Please contact us at beerpong@portopong.com
- please include shipping address and order details.
If you have any problems or questions please email us at beerpong@portopong.com
- we will respond within 24 hours.
PLEASE MAKE SURE YOUR SHIPPING ADDRESS IS CORRECT -
not responsible for incorrect info from customers!
We ship to all U.S. Staes and Territories, Mexico, Canada. If
you are outside the these regions please contact beerpong@portopong.com
Warranty Policy Conditions of Use
10-Day Warranty
All products (unless stated otherwise), carry an implied, 10-Day warranty
from time of purchase. Defects due to manufacturing or failure are covered
under this 10-day warranty. Warranty does not include superficial damage or
any use of the product that does not fall into the designed use of the product
as intended by the manufacturer.
Warranty is void if things beyond our control happen
as well. Here are some good examples: