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Why Buy From Us:

Your Purchase is Secure

This security statement discloses the security practices for the websites of PORTOPONG LLC.

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and offline. We utilize PAYPAL to process transactions over the web becuase they are the safest and secure method possible, utilizing an SSL connection. And supplying YOU the customer with valuable protection features from buying on our site.

Payment Methods

portopong.com accepts Visa, MasterCard, American Express, Discover, and Paypal. We also accept Visa and MasterCard debit cards. Credit and debit cards are subject to address verification by your financial institution.

If you get an error message after submitting your credit card information, please double check to make sure that you entered the following information correctly:

* Your name as it appears on the card
* Billing address on file with your card issuer
* Card number
* Card Verification Number
* Card expiration date
* If you are still experiencing problems, please call your card issuing bank for details

Returns & Exchange Returns & Exchange

We offer a 10 day Exchange Guarantee on every product we offer. Please email us at [email protected] with (Return Merchandise Authorization Needed) in the subject line within 10 days of purchase date.

No Cash Refunds - exchanges only.

PORTOPONG LLC. will exchange your product once we recieve your returned product a new one will ship out 2 days later. Customer to assume shipping charges on returned item. All replacements are shipped with best possible solution.The customer will assume all shipping costs to us, and PORTOPONG will assume the cost of shipping back to the customer.

Shipping Info

We ship UPS and USPS standard boxes - so don't worry! We do process orders on a daily basis and guarantee shipping within 1-3 business days of order placement.

NEED IT FASTER - WANT RUSH DELIVERY - Go to our RUSH PAGE or contact us at [email protected] with any questions.

If you have any problems or questions regarding a current order and shipping details - please email [email protected].

PLEASE MAKE SURE YOUR SHIPPING ADDRESS IS CORRECT - not responsible for incorrect info from customers! A $5 change of address fee is applicable when needed.

LIVE OUTSIDE THE U.S. and want a PORTOPONG? No problem. We ship worldwide. At the check out page choose outside of the country and fill in your correct info.
Please allow 9-12 business days to receive your order. All orders outside the US are a flat rate shipping charge of $39.50 USD, if you need speedier service please email us.

Warranty Policy Conditions of Use

10-Day Warranty
All products (unless stated otherwise), carry an implied, 10-Day warranty from time of purchase. Defects due to manufacturing or failure are covered under this 10-day warranty. Warranty does not include superficial damage or any use of the product that does not fall into the designed use of the product as intended by the manufacturer.

Warranty is void if things beyond our control happen as well. Here are some good examples:

If a lightning bolt strikes your portopong - we wont replace it as a defect
If you ran through the front of the house with your portopong sideways and the door jam ripps it open
(has already happened to one person)
If your friend decides to cannon ball with their keys in his/her pocket
You dropped your pocket knife on it
You tried doing naughty things with betty-jo on it and now it doesnt inflate
Or - how about - you left your portopong in the garage and it froze solid during the winter and you didnt thaw it out!

ALL OF THE ABOVE AEE NOT COVERED BY WARRANTY or anything close to it.

UPDATED LAST: 12.5.08

Why People Buy From Us

We offer great customer service

If you have any questions during the ordering process we will reply within 24 hours. You can leave us a message by calling our Toll Free number at (877) 232-9510 or email us at [email protected]

New to online shopping?
[Click here for an easy to use tutorial.]

We offer prompt shipping

We process orders daily and offer the best shipping solution for our customer.

We ship WORLDWIDE

If you need RUSH SHIPPING click here to read our rush shipping options.

Need to check an orders status?
email [email protected]

Shop securely

We use Paypal as our card processing company since Paypal is the leader in online shopping. With Paypal it is fast, easy, and safe for you to purchase your inflatable beer pong table online. Log in with a Paypal account during checkout or use VISA, MASTER CARD, AMERICAN EXPRESS, or DISCOVER when prompted on the screen.

We also are MCAFFE HACKER SAFE!